SpeedHustle Refund & Returns Policy
At SpeedHustle, we want you to love what you wear. If something isn’t right, we’re here to help — please read our policy below.
Return & Exchange Window
You have 7 days from the date you receive your order to request a return or exchange. After 7 days, we’re unable to accept returns.
What We Offer
We offer exchanges or store credit on eligible returns — we do not offer cash refunds. You can either exchange your item for a different size or product of equal value, or receive store credit to use on a future order.
Return Conditions
To be eligible, your item must be:
- Unworn, unwashed, and undamaged
- In its original condition with all tags attached
- In its original packaging
- Accompanied by proof of purchase (order number or receipt)
Items We Can’t Accept
- Items worn, washed, altered, or damaged after delivery
- Items without original tags or packaging
- Sale, clearance, or final-sale items
- Items requested more than 7 days after delivery
How to Start a Return
- Contact us within 7 days of delivery at info@speedhustlehub.com or on WhatsApp at +234 913 656 0181.
- Include your order number, the item(s) you’d like to return, and the reason. For damaged or wrong items, please attach clear photos.
- We’ll reply with return instructions and the return address.
Return Shipping
Return shipping is the customer’s responsibility, unless the item was faulty, damaged, or we sent the wrong product — in those cases, we cover it. Please use a tracked shipping method, as we can’t be responsible for items lost in return transit.
Faulty, Damaged, or Wrong Items
If your item arrives faulty, damaged, or incorrect, contact us within 7 days with photos and we’ll make it right at no extra cost to you — a full exchange or replacement, with return shipping covered by us.
Processing
Once we receive and inspect your return (usually within 3–5 business days), we’ll confirm your exchange or issue your store credit by email.
International Orders
We ship worldwide. For international returns, customers are responsible for return shipping and any customs duties or taxes, unless the item was faulty or incorrect.
Questions?
Reach us anytime at info@speedhustlehub.com or on WhatsApp at +234 913 656 0181. We’ve got you. — Team SpeedHustle